Shipping policy
At *MultiPatches*, we are committed to processing and shipping your orders as quickly as possible to ensure a smooth shopping experience.
All orders are carefully packed and dispatched from our warehouse in *Karachi, Pakistan*.
• Orders placed *before 4:00 PM (Pakistan Standard Time)* are typically shipped *the same business day*.
• Orders placed after 4:00 PM or on weekends/public holidays will be processed on the next business day.
We work with trusted courier partners, including *TCS, Leopards Courier, and PostEx*, to ensure fast and reliable delivery.
*Estimated Delivery Time*
• *Within Sindh:* 1 business day
• *Outside Sindh:* 2–3 business days
Once your order has been shipped, you will receive a tracking number via *SMS or email*, allowing you to monitor your shipment until it reaches your doorstep.
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## Shipping Charges
We offer *FREE standard shipping* across Pakistan on all orders of *PKR 2,500 or more* (after all discounts and promotional coupons have been applied).
For orders below *PKR 2,500, a **flat shipping fee of PKR 199* will be charged.
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## Signature Upon Delivery
To ensure the safe delivery of high-value orders, a signature may be required upon delivery for purchases totaling *PKR 20,000 or more*.
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## International Shipping
MultiPatches ships to customers in most countries worldwide.
Shipping charges for international orders are calculated based on the destination, package weight, and shipping method. Our customer support team will inform you of the applicable shipping cost after your order has been received and reviewed.
Please note that *free shipping is not available for international orders*.
### Customs, Duties & Taxes
International customers are responsible for understanding the customs regulations and import policies of their respective countries before placing an order.
Please be aware that:
• Import duties, customs fees, taxes, and tariffs are *not included* in our product prices or shipping charges.
• These charges are the responsibility of the customer and may vary depending on your country's regulations.
• Customs clearance procedures may occasionally cause delivery delays.
MultiPatches is not responsible for any customs duties, taxes, import restrictions, or delays imposed by your local customs authorities.
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## Need Assistance?
If you have any questions about shipping, delivery times, or tracking your order, our customer support team is here to help.
*Customer Support*
*Phone/WhatsApp:* +92 313 2506685
Thank you for choosing *MultiPatches*. We appreciate your trust and look forward to delivering your order quickly and securely.
